Over the course of a day, you make countless calls to customers that could be done with a text message instead (SMS, Whatsapp, Facebook Messenger, Telegram or web chat).
Your customers can make appointments weeks or even months in advance for non-emergency repairs such as oil changes or wheel alignment and simply forget. Reduce your number of no-shows by offering appointment reminders through text message, for example.
Improve your customer service and general impression of the overall service by keeping in touch with your customers and by bringing updates about their repairs, tips on auto care and answering questions.
