New features: WEB CHAT 2.0 🤩

Capture leads via your website with this new version of our live chat.

Hello, Happy Tuesday! We are constantly updating our platform to be faster and more reliable for your business, besides adding new features every month based on your needs. Today, we bring you excellent news: Our web chat widget is completely redesigned, to make it easier for you to capture leads from your website and have better customer service by offering a simple way for your customers to start a conversation with you in their preferred mobile channel. Questions? Talk to us via any mobile messaging app 🚀 New features already available for you Check out top 10 updates for your web chat widget. Try it by yourself! After logging in into PipeOne, just click on "Configurations", "Channels and integrations" and then "Web chat widget". 1) Capture more leads Besides mobile messaging apps, allow your leads and customers to send their information in an easy way by sharing their email with your company. 2) New notification flow When your customers start messaging you via web chat, our bot will ask them their names and email addresses. If they get offline anytime during the chat, they will receive new messages notifications automatically by email. 3) Set specific colors You asked and we made it for you! Now you can select any color you want for your widget, even using RGB or HEXA code to match perfectly with your brand and website. 4) Go beyond theme colors You can define different colors for the messages and texts - both customer and company. 5) Your first impression Use your own words to welcome your customers by updating header and your first message content. 6) Take full control Decide how, what and where you would like to show your widget. 7) Add all your mobile channels Your leads and customers one click away from your brand: Select what channel you would like to make available for your customers, straight away from your website. 8) More customizations 18 different combinations of button shapes and widget icons. 9) Mobile first It works with Android and iOs devices, and it allows your customers to send pictures, videos and files. 10) Additional personalization Change notification sounds, enable automatic call to action and remove "Powered by PipeOne". Additional options of our widget plus are free for any paid plan. Questions? Just text us! 🚀 Join us for a LIVE demo and Q&A 🧑‍💻 Always bringing you new features We've decided to publish a public roadmap to give you a clear and transparent view of what we're working on, what we're about to work on, and what we've already completed! You'll find a bunch of the awesome features and improvements we've made recently to PipeOne. Explore it! Is there any feature that we could build for your business? Everything we've built so far was based on customer's feedback, so it would be amazing to hear from you! Feel free to reply to this email or if you prefer, just send us a note via your PipeOne account: Click on "Give us feedback" under "Help and Support" menu. Make customer service personal and mobile with PipeOne. 😉 Copyright © 2018-2021 PipeOne LLC, All rights reserved.